Find your perfect stay, anywhere in the world

Booking a hotel on ZapBooking.com takes under a minute. Enter your destination — a city, specific hotel, area or landmark — then choose your check-in and check-out dates, set your rooms, adults and children (with each child's age), and select your guest nationality. Tap Search to compare verified hotels with live prices, real guest ratings and clear cancellation policies. Open any property to view rooms, photos, facilities, dining and house rules, pick the rate plan that suits you, and continue to the guest-details page to confirm with instant booking confirmation. You can book hotels in India and worldwide at zero convenience fee, with free-cancellation and pay-at-hotel options on a large selection of properties.

No. ZapBooking.com charges zero convenience fee on hotel bookings — the price you see is driven by the hotel rate and applicable taxes, with no hidden booking or service charge added on top. We also back a best-rate guarantee on a wide range of properties, so you get competitive, transparent pricing whether you are booking a budget stay in India or a 5-star resort abroad. Unlike many online travel sites that advertise a discount and then add a service fee back, our breakup is shown upfront before you pay.

Certain hotels — most commonly in Dubai, the wider UAE, the Maldives, Europe and the USA — collect a few mandatory fees directly at check-in rather than through the online price. These can include a resort fee, city tax, tourism tax or municipality fee, and are set by the hotel or local government, not by ZapBooking. We show these clearly on every rate plan in a two-part breakup — the amount you pay ZapBooking online, and the amount payable at the hotel in local currency — so there are no surprises at the front desk. Standard taxes on the online portion are already included in the price you pay us.

PAN details are requested at the time of booking only for Indian nationals, and primarily for certain international hotel bookings, in line with RBI's Liberalised Remittance Scheme (LRS) and Indian income-tax reporting rules. Foreign nationals are not asked for a PAN, and hotel rates can sometimes differ by nationality, which is why we ask you to set your guest nationality in the search box. Providing your PAN also ensures that any tax collected on overseas spends (see TCS below) is correctly mapped to you so you can claim credit for it later. For most domestic hotel bookings, no PAN is required.

Yes — a large number of hotels on ZapBooking offer free-cancellation rate plans. Each plan clearly states, before you pay, whether it is free-cancellation (with the exact date and time until which you can cancel at no charge) or non-refundable. Free-cancellation plans are ideal when your travel dates are not final, while non-refundable plans are usually cheaper for confirmed trips. Cancellation terms vary by hotel and rate, so always check the policy shown on the room you select; refunds for eligible cancellations are processed back to your original payment method.

This is one of the most misunderstood points, so let us be clear: TCS (Tax Collected at Source) is not an extra charge or a cost to you. Under India's income-tax rules (Section 206C(1G)), TCS may be collected on overseas tour packages — that is, bundled arrangements combining travel and stay — above the annual LRS threshold (currently ₹10 lakh per individual per financial year, with the applicable rate increasing beyond that). Crucially, TCS is simply tax pre-collected on your behalf and deposited against your PAN. It appears in your Form 26AS / AIS and is fully adjustable against your income-tax liability — you can claim it as credit, or as a refund, when you file your ITR. A standalone hotel-only booking is generally not treated as an overseas tour package, so it typically does not attract TCS at all. Keep your PAN handy so any credit maps correctly to you.

Yes — the amount you pay ZapBooking online already includes the applicable taxes (such as GST on the Indian portion) for that amount, shown in a clear price breakup before payment. The only amounts kept separate are genuine pay-at-hotel fees (resort fee, city or tourism tax) that the hotel collects at check-in, and these are always disclosed on the rate plan in advance. If you need a GST invoice for corporate or business travel, you can add your company GSTIN and state during checkout.

You can pay using UPI, all major debit and credit cards (Visa, Mastercard, Amex, RuPay, Diners), net banking and select wallets such as Paytm. No-cost and standard EMI options are available on eligible cards and bookings. All payments are processed over secure, RBI-compliant payment gateways, and your card details are never stored by ZapBooking.

Yes. Open Manage Booking using your booking reference to view, modify or cancel a reservation. Free-cancellation plans can be cancelled at no charge up to the deadline shown on your voucher; non-refundable plans follow the hotel's policy, which is always displayed before you pay. Date or occupancy changes are subject to hotel availability and any rate difference. Approved refunds are returned to your original payment method, usually within a few business days depending on your bank.